Distribution and logistics

Distributors often have trouble accurately tracking inventory. Communication between departments can be a problem, especially with multiple warehouses and systems of paperwork, and managers can be left using guesswork based on last month's information to set inventory levels. Without accurate information, it's impossible to give customers reliable information about when their order will arrive.

The Encaptis Group provides inventory tracking tools that tell you, up-to-the minute, where your inventory is and how quickly it's moving, providing price histories and updates, alternate items and profit margins. The system is set up to serve all departments and share information seamlessly between them. Returns become part of the purchasing process, allowing you to react quickly to damaged shipments and creating an audit trail. It can also connect you with your suppliers, showing when a shipment will be short before the boxes arrive. Customer interactions are managed in one place, alerting sales, for example, if an item they are ordering is running low. Financial information is integrated as well, so that the company balance sheet is always current. Automating this way also accommodates complex operations, such as drop shipping.

The benefits are a more efficient distribution process, more accountable departments, happier customers and a healthier balance sheet. Inventory managers can set stock levels based on real information that predicts demand, rather than reacting to it. Having all the information in one place lets you identify waste and eliminate it quickly and easily.